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Privacy Policy

1. Scope and Purpose of this Privacy Policy

This Privacy Policy applies to the website www.bestclima-online.com, owned by BestClima Unipessoal, Lda., and governs the processing of personal data of users who visit and use this website.

This policy explains how personal data is collected, used, stored, and protected, as well as the rights of data subjects, in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese and European legislation.

 

2. The Website

Best Clima adopts a proactive approach to protecting user privacy and is committed to implementing appropriate technical and organizational measures to ensure the security of personal data throughout the user’s interaction with the website.

We fully comply with European Union and Portuguese data protection laws.

 

3. Use of Cookies

This website uses cookies to improve the user’s browsing experience. Cookies are small files stored on the user’s device that allow recognition of preferences and usage patterns.

Users may configure their browser at any time to block or delete cookies. However, disabling cookies may affect the proper functioning of certain features of the website.

 

4. Google Analytics

We use Google Analytics to analyze website usage and better understand visitor behavior. Google Analytics uses cookies to collect anonymous statistical information about website navigation.

Google does not collect information that personally identifies users. For more information, please consult Google’s Privacy Policy at:

https://www.google.com/privacy.html

 

5. Contact and Communications

When users contact us through the website or submit personal data via forms, they do so voluntarily and knowingly.

Personal data collected is processed confidentially and securely and is used solely for the following purposes:

  • Respond to contact, information, or quote requests;
  • Provide information about products and services;
  • Manage commercial or technical requests;
  • Comply with legal obligations.

Personal data will not be retained longer than necessary for the purposes for which it was collected.

 

6. Marketing Communications and Newsletters

Best Clima may operate email communication programs, including newsletters, strictly based on the user’s prior, free, and informed consent.

Users may unsubscribe at any time through the link provided in communications or by contacting us directly.

Personal data is not shared with third parties for marketing purposes.

 

7. Data Subject Rights

Under the GDPR, users have the right to:

  • Access their personal data;
  • Request rectification or updating of data;
  • Request deletion of data;
  • Restrict or object to processing;
  • Request data portability;
  • Withdraw consent, where applicable.

To exercise these rights, users may contact us at: geral@bestclima-online.com

 

8. External Links

The website may contain links to external websites. Best Clima is not responsible for the privacy policies or content of third-party websites.

Users are encouraged to review the privacy policies of external websites before providing any personal data.

 

9. External Partner Entities

Best Clima may share personal data with partner entities solely when necessary for joint activities and always in compliance with applicable data protection laws and appropriate safeguards.

 

10. Advertisements and Sponsored Links

The website may include advertisements or sponsored links. When users click on such links, they are redirected to third-party websites, and Best Clima is not responsible for the data processing practices of those entities.

 

11. Social Media Platforms

Interaction with Best Clima’s social media pages is governed by the privacy policies of the respective platforms.

Best Clima will never request sensitive personal data through social media and advises users to engage with these platforms responsibly.

 

12. Changes to This Privacy Policy

Best Clima reserves the right to amend this Privacy Policy at any time.

Any material changes will be communicated through the website, and the date of the latest update will be indicated at the end of this document.

Continued use of the website after the changes take effect constitutes acceptance of the revised Privacy Policy.

 

13. Contact Information

For any questions related to personal data protection, please contact:

BestClima Unipessoal, Lda.

NIF: 515 335 070

Rua da Lomba, 99

4300-300 Porto

Email: geral@bestclima-online.com

 

Last updated:

February 17, 2026